The Future of AI in Business Communications with Sandeep Panesar

In this episode, Marc Aflalo sits down with Sandeep Panesar, Head of Strategic Alliances and Partnerships at Selectcom Telecom, to dive deep into the evolving role of AI in the telecom industry. With AI rapidly becoming integral to business communications, Marc and Sandeep explore how solutions like Cisco’s WebEx Calling, powered by AI, are transforming workflows, enhancing customer experiences, and even offering real-time language translation and sentiment analysis. They also discuss how AI-driven features—such as natural language IVR, automated voice quality optimization, and immersive presentations—are already helping businesses save time and money. Tune in for a fascinating look at the future of telecommunications and how AI can help streamline operations, improve efficiency, and enhance customer interactions.

The Evolution of Business Phone Systems & Why Hosted Solutions Make Sense

In this episode of YourTechReport on SiriusXM, host Marc Aflalo delves into the world of business communication with Sandeep Panesar, the strategic alliances and channel partnerships lead at Selectcom Telecom. Together, they explore the remarkable journey from the reliance on copper lines to the innovative era of Voice over IP (VoIP).

Sandeep provides a comprehensive overview of how Selectcom Telecom is at the forefront of this evolution, offering a fully managed business voice solution that leverages the power of WebEx Calling. This solution not only integrates seamlessly with popular collaboration tools like Zoom and Microsoft Teams but also ensures secure and professional communication for businesses of all sizes.

The conversation highlights the cost-saving benefits of moving away from traditional phone systems, the importance of uninterrupted communication, and the potential pitfalls of over-reliance on cellular networks. Sandeep emphasizes the reliability and uptime guarantees that Selectcom’s solution provides, backed by a Tier 1 provider’s infrastructure.

Marc and Sandeep also discuss the critical questions businesses should consider when evaluating their communication needs, underscoring the value of a robust and flexible communication system in today’s fast-paced business environment.

You can learn more about Selectcom Telecom at www.selectcomtelecom.ca
Follow Sandeep Panesar on all social platforms @intosandeep.