Posts Tagged ‘sandeep panesar’
The Future of AI in Business Communications with Sandeep Panesar
In this episode, Marc Aflalo sits down with Sandeep Panesar, Head of Strategic Alliances and Partnerships at Selectcom Telecom, to dive deep into the evolving role of AI in the telecom industry. With AI rapidly becoming integral to business communications, Marc and Sandeep explore how solutions like Cisco’s WebEx Calling, powered by AI, are transforming workflows, enhancing customer experiences, and even offering real-time language translation and sentiment analysis. They also discuss how AI-driven features—such as natural language IVR, automated voice quality optimization, and immersive presentations—are already helping businesses save time and money. Tune in for a fascinating look at the future of telecommunications and how AI can help streamline operations, improve efficiency, and enhance customer interactions.
The Evolution of Business Phone Systems & Why Hosted Solutions Make Sense
In this episode of YourTechReport on SiriusXM, host Marc Aflalo delves into the world of business communication with Sandeep Panesar, the strategic alliances and channel partnerships lead at Selectcom Telecom. Together, they explore the remarkable journey from the reliance on copper lines to the innovative era of Voice over IP (VoIP).
Sandeep provides a comprehensive overview of how Selectcom Telecom is at the forefront of this evolution, offering a fully managed business voice solution that leverages the power of WebEx Calling. This solution not only integrates seamlessly with popular collaboration tools like Zoom and Microsoft Teams but also ensures secure and professional communication for businesses of all sizes.
The conversation highlights the cost-saving benefits of moving away from traditional phone systems, the importance of uninterrupted communication, and the potential pitfalls of over-reliance on cellular networks. Sandeep emphasizes the reliability and uptime guarantees that Selectcom’s solution provides, backed by a Tier 1 provider’s infrastructure.
Marc and Sandeep also discuss the critical questions businesses should consider when evaluating their communication needs, underscoring the value of a robust and flexible communication system in today’s fast-paced business environment.
You can learn more about Selectcom Telecom at www.selectcomtelecom.ca
Follow Sandeep Panesar on all social platforms @intosandeep.
A Giant Wake-Up Call for Canadian Consumers, Businesses, and Telecom Giants
This past Friday, one of Canada’s major telecommunications companies, Rogers, suffered a “maintenance-update-gone-wrong” which caused a complete outage of their wireless and wireline services in the Country. This was a significant wake-up call to the millions of customers and businesses that rely on a single provider for their telecom needs, I being one of them. So we wanted to break it down and ask ourselves what could have been done better?
Joining us is Sandeep Panesar, EVP of Strategic Alliances at Turnium Technology Group. Sandeep is also a long-time contributor to YourTechReport and a member of the Marketing Advisory Council for the Linux Foundation.
Take a listen (www.yourtechreport.com) or watch (www.youtube.com/yourtechreport) as we break down the outage and ask a LOT of questions. Could this have been avoided? What lessons did we learn?